The rule
You can get a full refund within 14 days of purchase, as long as you haven’t completed more than one module. Every track counts, including the Build & Ship bonus track, and a module counts as completed when you pass its quiz. After 14 days, or once you’ve completed a second module, the purchase is final.
If you bought before 9 October 2026, the refund rule that applied when you bought still applies.
How to ask
Send one email to hello@arclab.systems from your account address. You don’t need to give a reason, and there’s no form to fill in.
When the money arrives
We acknowledge refund requests within 24 hours. The refund goes back through Lemon Squeezy to your original payment method and usually arrives within 3 to 7 business days, depending on your bank.
After a refund
Workspace access ends when the refund is issued. Your account stays, so you can buy access again later if you want to.
Questions about this policy?
Email hello@arclab.systems or visit the Help center.